Privacy Policy
Grow True Psychology Professional Corporation
Privacy Policy Last updated: December 14, 2023
*Read Terms of Use and Disclaimers HereGrow True Psychology Professional Corporation respects your privacy and is committed to protecting it through Our compliance with this “Privacy Policy.” Throughout this Privacy Policy, we refer to any person accessing or using this Website as “You.” This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to information we collect:
● On or through this Website.
● In email, text, and other electronic messages between You and Grow True Psychology Professional Corporation.
● When You interact with Our advertising and profiles on third-party websites and services, if those profiles or advertising include links to this Privacy Policy.
It does not apply to information collected by:
● Us offline or through any other means, including on any other website or social media platform profile operated by Grow True Psychology Professional Corporation or any third party (including Our affiliates and subsidiaries); or
● Any third party (including Our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from, or on, the Website, such as social media profiles. Please be aware that We have no control over the content and policies of third parties and cannot accept responsibility or liability for their respective privacy practices.
Please read this Privacy Policy carefully to understand Our policies and practices regarding your personal information and how We will treat it. If You do not agree with Our policies and practices, your only choice is not to use Our Website. By accessing or using this Website, You agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after We make changes is deemed to be your acceptance of those changes, so please check the Privacy Policy periodically for updates.
Grow True Psychology Professional Corporation’s Privacy Assurance
● We do not sell your Personal Data to any nonaffiliated third parties.
● We do not share your Personal Data with nonaffiliated third parties that would use it to contact You about their own products and services, unless You have allowed us to do so and as permitted pursuant to a joint marketing agreement.
● We require Our employees to protect your Personal Data and keep it confidential.
● We require persons or organizations that represent or assist us in serving You to keep your information confidential.
Interpretation and Definitions:
Interpretation
The words of which the initial letter is capitalized have meanings defined as follows, either in this section or throughout this Privacy Policy. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Grow True Psychology Professional Corporation, 11990 San Vicente Blvd., #250 Los Angeles, California 90049.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Data or Personal Information is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Grow True Psychology’s website, accessible from www.growtruepsychology.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
User Restrictions
This Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, You represent and warrant that You are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If You do not meet all of these requirements, You must not access or use the Website.
The Company is based in the state of California, in the United States of America. The Company provides this Website for use only by persons located in the United States, unless otherwise specifically indicated. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If You access the Website from outside the United States, You do so on Your own initiative and are responsible for compliance with local laws.
Our Services are not targeted at or offered to any persons located within the European Union or any other location outside of the United States; Our professional licensures only allow us to practice where we are licensed. As such, You understand that GDPR, PIPEDA, and other similar data privacy laws do not apply to Our collection of Personal Data.
Collecting and Using Your Personal Data:
Types of Data Collected
We collect several types of information from and about users of Our Website, including Personal Data and Usage Data.
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
● First name and last name;
● Email address;
● Mailing address;
● Phone number;
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may also automatically collect data about the Device you’re using to access Our Website. This data may include device type, operating system, unique device identifiers, device settings, and location data. What we collect depends on the individual settings of your Device and software. We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
How We Collect Information Information We Collect Automatically
As You navigate through and interact with Our Website, We may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, as described above. The technologies We use for this automatic data collection may include cookies, flash cookies, or web beacons. For more information on these technologies, see Our TRACKING TECHNOLOGIES AND COOKIE POLICY below. The information we collect automatically is statistical data and does not include Personal Data, but we may maintain it for the any of the reasons listed in USE OF YOUR PERSONAL DATA below.
Information You Provide Directly to Us
The information We collect on or through Our Website may include:
● Information that You provide by filling in forms (such as contact forms) on Our Website. This includes information provided when signing up for Our emailing list. We may also ask You for information if You report a problem with Our Website;
● Records and copies of your correspondence (including email addresses), if You contact us; and/or
● Your search queries on the Website, if applicable.
Information Provided to Us by Third Parties
If We receive Personal Information about You from a third party (for example, as a referral or through SimplePractice), we will protect it as set out in this Privacy Policy. If You are a third party providing Personal Information about somebody else, You represent and warrant that You have such person’s consent to provide the Personal Information to Us.
Tracking Technologies and Cookie Policy
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
● Flash Cookies. Certain features of Our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on Our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available on Adobe’s website.
● Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed. We use both Session and Persistent Cookies.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
● To enable You to access and use Our Website;
● To enable You to customize or personalize your experience of Our Website;
● To contact and communicate with You;
● To prevent fraud;
● For internal record keeping and administrative purposes;
● For analytics, market research, and business development, including to operate and improve Our Website;
● To offer additional benefits to You, including but not limited to sending promotional information about Our services;
● To provide You with information about third parties that may be of interest to You;
● To fulfill any other purpose for which You provide Your information and consent; and/or
● To comply with Our legal obligations and resolve any disputes that We may have.
We may share Your personal information in the following situations:
● With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You. Your information may also be transmitted through our Virtual Private Network (“VPN”), which means our VPN provider may have access to your information. However, most Service Providers that have access to your personal information are required to sign a Business Associate Agreement under the Health Insurance Portability and Accountability Act of 1996 prior to being provided with any information. For more information on the Business Associates, please visit the website here.
● For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
● With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
● With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
● With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
● With Your consent: We may disclose Your personal information for any other purpose with Your consent.
We may also disclose Your Personal Information to third parties for the purpose of establishing, exercising, or defending Our legal rights, including but not limited to:
● Debt collectors;
● Our legal counsel and/or prospective legal counsel; and/or
● Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law.
We may disclose aggregated, anonymized, statistical data and/or non-identifying information about Our users without restriction.
Digital Communication and HIPAA
We may use Google Workspace or Hushmail for email day-to-day email communications; You can learn more about Google Workspace here: https://workspace.google.com/industries/healthcare/. When booking an appointment/requesting contact from Us through the Website, you may be booking/requesting through either a Squarespace contact form or SimplePractice. Both modes may then send a notification email to drsam@growtruepsychology, including information you shared.. SimplePractice is HIPAA compliant. However, Squarespace contact forms are not HIPAA compliant at this time. If you submit a Squarespace contact form, the information you share will be stored in Our Website’s contact panel. Please do not share any health-related information while making a booking/contact request.
We may follow up with you by phone, using Google Workspace, or through a HIPAA-secure method including, but not limited to, Hushmail. Please know that We have no control over the security of the email after it arrives with You or the recipient.
We may also email or text you via SMS to confirm basic information, such as the date and time of your next appointment. These emails and/or texts are auto-generated and are not sent by an individual person. As such, please do not respond to these messages in any other manner than prompted in the message.
Third Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website may be served by third parties, including content providers and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about You when You use Our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide You with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Our Squarespace contact panel stores information you share if you interact with the site in some way, including but not limited to completing a contact form or signing up for the newsletter. We will retain shared data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies. Shared data is otherwise deleted periodically. If you request to receive The Company newsletter, your information will be stored and retained by MailChimp for the purposes of ongoing communication via email.
Disclosure of Your Personal Data Generally
We disclose Personal Information that we collect or that You provide, as described in this Privacy Policy, in the following circumstances:
● To fulfill the purpose for which You provide it;
● For any other purpose disclosed by us when You provide the information; or
With your consent.
Service Providers
To contractors, service providers, and other third parties we use to support Our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them (e.g., Our legal counsel);
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
Security of Your Personal Data
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information You provide to us through the Website is secured by TLS technology, and is stored on secure, password protected servers behind firewalls, which may be offered through Wix, Squarespace, SimplePractice, MailChimp, Google Workspace, Hushmail or other third party servers. We have implemented a restricted employee access for all of Our servers containing personally identifiable information. Any payment transactions will be encrypted using SSL technology through SimplePractice, which is a separate, third-party platform. We will also use SimplePractice to schedule appointments with you.
The safety and security of your information also depends on You. Where We have given You (or where You have chosen) a password for access to certain parts of Our Website, You are responsible for keeping this password confidential. We ask You not to share your password with anyone.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Choices About How We Use/Disclose Your Personal Data
We strive to provide You with choices regarding the Personal Information You provide to Us. The following mechanisms should help to provide You with control over your information:
● Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert You when cookies are being sent. To learn how You can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If You disable or refuse cookies, please note that some parts of this Website may be inaccessible or not function properly.
Newsletters or Promotions from the Company. If You do not wish to have your email address/contact information used by the Company to send you newsletters or to promote Our own or third parties' products or services, You can opt-out by sending us an email stating your request to drsam@growtruepsychology.com. If We have sent You a promotional email or newsletter, You may use the unsubscribe option in the footer of the email. This opt out does not apply to information provided to the Company as a result of a product or service purchase, or other transactions.
"Do Not Track" Policy
“Do Not Track” is a preference You can set in your browser to let websites You visit know that You do not want them collecting certain information about you. We do not currently respond to, or honor, Do Not Track signals or requests from your browser.
However, some third party websites do keep track of Your browsing activities and may respond to Do Not Track requests. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Children's Privacy
This Website is only intended for users ages 18+; please do not use this Website or post any comments to this Website if you are under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18, We will take steps to remove that information from Our servers. Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are under 13, do not use or provide any information on this Website, or on or through any of its features/functionality, use any of the interactive features that may be available on this Website, or provide any information about yourself to Us, including but not limited to your name, address, telephone number, or email address. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at drsam@growtruepsychology.com. If We become aware that We have collected Personal Data from anyone under the age of 13, We will take steps to remove that information from Our servers.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. To obtain this information, please send an email message to drsam@growtruepsychology.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to You in your email address in response. Please be aware that not all information sharing is covered by the Shine the Light requirements, and only information on covered sharing will be included in Our response. If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
Accessing and Correcting Your Information
If You believe that any information we hold about You is inaccurate, out of date, incomplete, irrelevant or misleading, You can review and change your Personal Information by logging into your telehealth profile on the Website and navigating to the appropriate settings page or sending us an email at drsam@growtruepsychology.com to request access to, correct, or delete any Personal Information that You have provided to us. We cannot delete some of your Personal Information except by also deleting your telehealth user account. We may not accommodate a request to change information if we believe the change would violate any law or regulatory requirement, result in fraud, or cause the information to be incorrect.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
If we make material changes to the Website, will let You know a notice on Our Website home page, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. The date the Privacy Policy was last revised is identified at the top of the page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have any questions about this Privacy Policy or you’d like to express a concern or feedback, You can contact us:
By email: drsam@growtruepsychology.com
By mail: 11990 San Vicente Blvd., #250 Los Angeles, California 90049